In Nantes, an atypical reception under the sign of openness and conviviality.
Breaking away from the traditional aesthetics of tourist offices, this place is totally unique, accessible, all in a spirit of comfort.
Here, the visitor is received as a guest, as if he were “at home”.
The layout has been designed to create this effect: no traditional reception desk or counter! Instead, there are sofas, benches, a library and a wood-burning stove!
Wifi is free and the shop is full of original gift ideas.
Advice and reservations 7 days a week
Accommodation, catering, documentation, ticketing, guided tours, shop, tourist pass.
“Accueil Vélo” Label
Accueil Vélo is a French label that guarantees services and specific facilities adapted to the needs of cycling tourists along France’s bike routes.
We have facilities adapted to cyclists (secure bicycle shelters, repair kits) and inform on specialized services (luggage transfer, laundry, bike rental and cleaning).
Bazar officiel du VoyageDiscover our shop
9 Rue des États, Nantes
How to get there?
Reception office 9, rue des Etats (opposite the castle)
Until 2 July and from 30 August to 31 December (excluding the Covid scheme): Monday to Saturday, 10.00 – 18.0 (Thursday 11.00, excluding the short school holidays in the 3 zones) and Sundays and public holidays 10.00 – 17.00
From 2 July to 28 August: 7 days a week from 9.00 – 19.00
Call center 0892 464 044 (0.35 euro/minute + call charge) or +33 (0)2 72 64 04 79 (from abroad) :
Until 2 July and from 30 August to 31 December: Monday to Friday 9.00 to 18.00 (except Thursdays: opening at 10.00 on Thursdays during the short school holidays in the 3 zones, and at 11.00 the rest of the year)
Saturday, Sunday and public holidays: 10.00 – 13.00 / 14.00 – 17.00
From 2 July to 28 August: daily 9.00 – 18.00
24 and 31 December: early closure at 17.00
Annual closure on 25 December, 1 January and 1 May for all sites, including the call center.
Reception at La Frémoire: from 7 May to 25 September, 11.00 – 15.00 / 16.00 – 19.00
Reception in the Combi Van: from 2 July to 11 September, Parc des Chantiers – Île de Nantes, 7 days a week, 10.00 – 18.00
Special offer for PASS Nantes holders
Book PASS Nantes
With the Pass Nantes: 10% discount on all items and 5% on books at the Bazar Officiel du Voyage shop.
Payment methods accepted:
Credit card, cash, French bank cheque, Chèque ANCV, Chèque Culture, Chèque Lire, Moneko, Plein Centre gift cheque, le Voyage à Nantes gift cards.
100% accessible location